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Delinquent Water User Update

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Delinquent Water User Update

The State of California water shutoff moratorium, Senate Bill No. 155, has ended, and the City of Winters will resume its normal payment and water disconnection policy on September 1, 2022.

What does this mean for delinquent customers?

If you have a delinquent account, you will receive a Water Shut-Off Notice with an overdue balance amount and a payment deadline to avoid service interruption. If you cannot pay the past due account balance in full, you must contact the City of Winters Utility Billing Department to arrange a deferred payment plan before the shut off date listed in the notice, to prevent water shutoff.

Bills for water and sewer service are due on the 15th of each month and subject to discontinuation of service if not paid within ninety (90) days from the date of the bill. For Utility Billing concerns or questions, please call 530-794-6711.


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